Terms of Services

Terms of Use

Any order placed on the Online Store is subject to these Terms and Conditions of Sale, excluding any other documents, particularly the buyer’s own purchase terms.

All clauses or conditions contrary to these Terms, present in the buyer’s documents or communications, shall be considered null and void and have no contractual value, unless expressly agreed in writing by CANETTA.

Orders must be placed via the Online Store by clicking the “Order with payment obligation” button. An order becomes binding once the buyer has filled in the required information in the “Identification,” “Contact Information,” “Shipping Method,” and “Payment Method” sections.

CANETTA confirms the order by sending an email to the buyer.

Placing an order on the Online Store implies full acceptance of these Terms and Conditions, which the buyer acknowledges having read prior to purchase.

The buyer confirms that they are at least 18 years old at the time of the order.

In case of a breach of these Terms, CANETTA reserves the right to cancel all or part of the current orders or suspend deliveries.

Terms and Conditions of Sale

Disputes will be governed by French law.

CANETTA Terms and Conditions of Sale
SIRET: 908 093 503 000 21 – Registered Office: 5 RUE DES PETITS CHAMPS, 75001 PARIS

Article 1: Age Restriction

The CANETTA Online Store is reserved for individuals aged 18 and over.

Article 2: The Online Store

The CANETTA Online Store is accessible at www.canetta.net.
The commercial offer includes all products listed in the online catalog.
The Online Store displays essential product characteristics, prices, shipping costs, and delivery terms.

Refund Policy

Our refund policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Shipping Policy

CANETTA ships your items as soon as possible, but this is not always the same day the order is placed. Generally, please allow 2–3 business days for processing. Orders are not shipped or delivered on weekends or holidays.
In case of high order volume, shipments may be delayed by a few days. Also allow additional transit days for delivery.
If you have any questions about the lead time of a specific item or order, please contact us at sales@canetta.net.

Legal Notice 

The products are described according to the information provided on the technical data sheets.

The website is published by CANETTA SAS, SIRET: 908 093 503 000 21 – Registered Office: 5 RUE DES PETITS CHAMPS 75001 PARIS.

The information contained in CANETTA’s catalogs, brochures, advertisements, manuals or any other documents is provided for informational purposes only and does not engage CANETTA, which reserves the right to modify it at any time.

The photographs on product sheets are provided for illustrative purposes only. The actual product may differ from what is displayed. Information conveyed by images does not engage CANETTA, which reserves the right to modify them at any time.

CANETTA reserves the right to correct any accidental material errors or omissions in these Terms and Conditions or in any other contractual document.